Our Story
We are a specialist organisation change and development consultancy, and our purpose is to enable working communities to be places where people can thrive and achieve success.
We believe that people are critical to the success of your organisation’s performance. So having them at the centre of your strategy can really change the culture and enables them to perform at their best.
Our values guide how we interact as individuals and as a team
Trust
We are honest and forthright in our dealings. Building trust builds better relationships.
Integrity
We are open, transparent and committed to doing the right thing even when no-one is looking.
Accountability
We do what we say we’re going to do. If something happens to prevent that, we determine the new course and communicate quickly.
Passion
We believe nothing is impossible, and commit ourselves fully to solve problems with a focus on impact and excellence.

Our Team
Our team is led by Metra Rowe who is the founder of Starling Business Solutions. With almost 20 years experience in organisation change and development, her success comes as a result of her ability to identify priorities and needs quickly and establish credibility as a trusted partner to drive change that adds commercial value to an organisation’s performance.
Through Starling, Metra aims to support businesses achieve success with pragmatic solutions that deliver measurable results through effective strategic people change and organisation development practices.
To do this, she often works with several carefully selected associates that are known as the ‘O.D. (Organisation Development) Squad’. Our flexible team allows us to provide the right people for the right role, at the right time, to deliver the best results for our clients – we are an agile and responsive team.
The O.D. Squad
Sometimes a project needs more than one specialist and so we bring together the right group of people to form an ‘O.D. (Organisation Development) Squad’ with complementary skill sets and experience that contribute to our client outcomes according to the commitment required.
What makes us different?
We bring our collective operational business and consulting experience on each project and maintain an active involvement in implementation as well as leading the strategic thinking. This means that we can demonstrate a breadth of perspective to earn the trust of senior management, as well as a depth of understanding that allows us to engage with those who are grappling with the most difficult problems.
Our promise is simple, we can be trusted to deliver results and we do it with passion, integrity and accountability, leaving you with lasting value and enhanced capability in your organisation.
What our clients say…
“A skilled operator”
“Credible in our business”
“Refreshingly modern”
An inspiring coaching workshop with easy to use and repeatable techniques for positive performance conversations. We’re all using a common language and can appreciate our differences make us stronger.
Branch Manager
“Experienced hands”
The practical advice and business coaching I got was absolutely invaluable. I’m now working through my plan to develop a successful and sustainable business. I cannot recommend Metra highly enough and I sincerely believe that without her guidance my business would not have got off the ground.
Small business owner

We’re proud to have helped our clients deliver pragmatic and impactful change and transformation across many industries and countries.
Let’s talk
Book a free consultation with us so we can understand your needs and discuss what we can do to help.